Shipping Policy
Effective Date: January 17, 2025
At EARRINGS, we are dedicated to delivering your orders efficiently and securely. This Shipping Policy outlines our shipping procedures, costs, and related terms to ensure a smooth and transparent shopping experience. By placing an order with us, you agree to the terms outlined below.
1. General Information
- Company Name: EARRINGS
- Address: 12751 Walnut Hill Dr, North Royalton, Ohio (OH), 44133
- Phone: (440) 652-6907
- Email: contact@jewelsplendorr.com
2. Processing Time
- All orders are processed within 2–3 business days after payment is confirmed.
- Orders placed on weekends or holidays will be processed on the next business day.
- Custom or personalized items may require additional processing time, which will be communicated at the time of purchase.
3. Shipping Methods
We offer a range of shipping options to suit your needs:
- Standard Shipping: Delivery within 7–10 business days.
- Expedited Shipping: Delivery within 3–5 business days.
- Overnight Shipping: Next-business-day delivery for orders placed before 12 PM EST.
4. Shipping Costs
- Shipping costs are calculated at checkout based on the shipping method selected and the destination.
- Free standard shipping is available for orders over a specified amount (promotions may vary).
5. Delivery Locations
We ship to all states within the United States. Unfortunately, we do not offer international shipping at this time.
6. Tracking Your Order
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor the delivery status of your package.
7. Delivery Issues
- Incorrect Address: Ensure your shipping address is accurate during checkout. EARRINGS is not responsible for delays or lost packages due to incorrect or incomplete addresses.
- Lost or Damaged Packages: If your package is lost or arrives damaged, contact us immediately at contact@jewelsplendorr.com or call (440) 652-6907. We will work to resolve the issue promptly.
8. Signature Requirement
For security purposes, certain orders may require a signature upon delivery. You will be notified if this applies to your order.
9. Shipping Restrictions
- We do not ship to P.O. Boxes or APO/FPO addresses.
- Orders containing restricted or hazardous materials may have additional shipping limitations.
10. Returns and Exchanges
If you wish to return or exchange an item, refer to our Return Policy for detailed instructions. Return shipping fees are the responsibility of the customer unless the return is due to our error.
11. Policy Updates
EARRINGS reserves the right to modify this Shipping Policy at any time. Updates will be posted on this page with the effective date clearly indicated.
12. Contact Information
For any questions or assistance regarding shipping, please contact us:
- Address: 12751 Walnut Hill Dr, North Royalton, Ohio (OH), 44133
- Phone: (440) 652-6907
- Email: contact@jewelsplendorr.com